Please note that information is changing daily. If you feel something should be added to this resource page, please email bia@perth.ca. Thank you.

latest updates


Federal Government
​https://www.canada.ca/en/department-finance/economic-response-plan.html

Announced April 24 - CANADA EMERGENCY COMMERCIAL RENT ASSISTANCE for April, May and June
It will lower the base rent by up to 75% for eligible small businesses that have been impacted by COVID-19, if their landlords agree to take part. Commercial property owners are being offered forgivable loans to cover 50% of three monthly rent payments. The loans will be forgiven if the property owner agrees to reduce eligible  businesses rent by at least 75% for the three months. The forgivable loans would go directly to the mortgage lender.
The businesses eligible for this rent relief are those that have to pay less than $50,000 per month in rent, have had to temporarily cease operations, or have experienced at least a 70 per cent drop in pre-COVID-19 revenues. The program is also being made available to non-profits and charities. 
A key detail for business owners: the federal government said that the rent relief is off of base rent, and not net or total rent costs, which for some small businesses will still be a sizeable bill to pay monthly. The provinces and territories have agreed to share up to 25 per cent of the total cost and facilitate the implementation of the program. That means that businesses renting their space will still be required to pay 25 per cent of their monthly rent, the property owner will have to pay 25 per cent, and the federal government and provinces cost-share the remaining 50 per cent. 
The government says the Canada Mortgage and Housing Corporation will administer the program, which is set to be “operational” by mid-May. The intention is to have commercial property owners lower rents for their tenants now and be paid retroactively for April and May.
​
Announced March 27th - Instead of covering only 10% in wages the Federal Gov't will now cover 75% of employee wages, back dated to March 15th for businesses showing a drop of at least 30% in revenue.  The Federal Gov't will cover 75% of a salary on the first $58,700 which could mean payments of up to $847 a week.
Announced new Canada Emergency Business account which will offer loans up to $40,000, interest free for one year and if you qualify, $10,000 will be forgivable.
They are also deferring GST and HST duties as well as taxes and duties on imports until June, 2020.
The Prime Minister has announced a new benefit – the Canada Emergency Response Benefit – which will provide $2,000 per month for the next four (4) months for those who lose their income as a result of COVID-19. if you have earned $1,000 or less this month, were expecting a seasonal job or recently run out of EI, you can now apply for CERB (as of April 15th)​ 
The Federal Government is imposing mandatory two (2) week isolation period on all people returning to Canada under the Quarantine Act to help stem further spread of the COVID-19. 

Provincial Government
Ontario Pauses Commercial Evictions 
On June 17, 2020, the Ontario government passed the Protecting Small Business Act, temporarily halting or reversing evictions of commercial tenants and protecting them from being locked out or having their assets seized during COVID-19. The legislation applies to businesses that are eligible for federal/provincial rent assistance for evictions from May 1, 2020 until August 31, 2020.
 
Landlords and tenants are encouraged to participate in the Canada Emergency Commercial Rent Assistance (CECRA) for small businesses. The pause on evictions does not apply to those participating in CECRA for small businesses, as the program requires landlords to enter into a rent reduction agreement with their impacted small business tenants and commits them to a moratorium on evictions for three months.  https://www.cmhc-schl.gc.ca/en/finance-and-investing/covid19-cecra-small-business
QUICK FACTS  
  • CECRA for small businesses provides forgivable loans to eligible commercial landlords for the months of April, May, and June 2020. Small business landlords would be asked to forgive at least 25 per cent of the tenant's total rent, tenants would be asked to pay up to 25 per cent of rent and the provincial and federal governments would share the cost of the remaining 50 per cent.
  • Tenants and landlords can learn who is eligible and how to apply at Ontario.ca/rentassistance. The application deadline is August 31, 2020.
COVID Alert App  
The federal and provincial governments have been working on a nationwide mobile app, led by the Canadian Digital Service, with the help of Shopify, Blackberry and the Government of Ontario, in order to notify users if they have been exposed to COVID-19. COVID Alert has been created to enhance case and contact management in order to quickly test, trace and isolate cases to stop the spread of the virus and prepare for any potential future waves.
This voluntary app will be available for download in Ontario as of July 2. The app will not use personal information or location services, eliminating some concerns around privacy. More information here.

Town of Perth
Town of Perth declares a State of Emergency, April 7th . https://www.perth.ca/en/town-hall/covid-19.aspx

Town of Perth has passed a By-law to waive all late penalties and interest on property and water taxes. The By-law suspends all tax sale activities. These measures will be in place for six months and will provide additional support for our community. 
Other Waived fees:
Sandwich board signs - permit must be filled out with the Town and proof of insurance coverage must be in place
Fore information on support from the various levels of government as a result of Covid-19, go to www.perth.ca/covid19.

digital main street - 2nd round of funding.

FOR DIGITAL SERVICE SQUAD GRANTS: 
Applications for Digital Service Squad Contributions (Grants) with a minimum of $5,000 and a maximum of $150,000 (multiplier based on number of eligible small main street businesses within each planning area) are expected to begin after July 1st, 2020.
Previous participants can re-apply.  Each application will be based on merit of the application and based on past performance.  
FOR BUSINESSES: 
Small Main Street Businesses can register and take the assessment at www.digitalmainstreet.ca/ontario beginning now.
Applications for Digital Transformation Contributions (Grants) of $2,500 are expected to begin after July 1st, 2020

Read the list of essential workplaces in response to COVID-19 (2019 novel coronavirus).
https://s3.amazonaws.com/files.news.ontario.ca/opo/en/2020/03/list-of-essential-workplaces-2.html
Note:
Businesses include any for-profit, non-profit or other entity providing the goods and services described herein.
This does not preclude the provision of work and services by entities not on this list either online, by telephone or by mail/delivery.
Note that teleworking and online commerce are permitted at all times for all businesses.

Revenue Canada tax returns

Telephone: 1-800-959-8281 Customer service
Website: CRA: https://www.canada.ca/en/revenue-agency/campaigns/ covid-19-update.html 

Tax Return Due Date Deferral: The personal tax filing due date will be deferred until June 1, 2020. However, those expecting refunds or benefits (such as the GST/HST credit, Guaranteed Income Supplement and Canada Child Benefit) should file as early as possible. The government release encourages Canadians not to delay their filings in order to ensure their income-tested benefits are accurately computed. 
​Tax Payment Deferral: The deadline to pay any balance due for your individual income tax and benefit return for 2019 has been extended from April 30, 2020 to September 1, 2020. This means you will my be assesed any penalties or interested if your  balance due is paid by September 1, 2020. 
For Self-Employed individuals or those who have spouses or common-law partners that are self-employed, the deadline to pay any balance due for your individual income tax and benefit return has been extended from April 30, 2020 to September 1, 2020.
The deadline for Businesses to pay any income tax amounts that become owing or due after March 18th, 2020 adn before September 1, 2020 has been extended to September 1, 2020. This means you will not be assessed any penalties or interest if your balance due is paid by September 1, 2020.

Other Payment and Filing Extensions: No comment was made about changing the filing and payments dates for payroll, GST/HST, and other non-income tax items
CRA Audit Activity: CRA will not contact any small or medium businesses to initiate any post assessment GST/HST or Income Tax audits for the next four weeks. For the vast majority of businesses, the CRA will temporarily suspend audit interaction with taxpayers and representatives.
Liaison Officer Service: The Liaison Officer service is now available over the phone and will be customizing information by ensuring small businesses are aware of any changes such as filing and payment deadlines, proactive relief measures, etc
​Interest Rates: The Bank of Canada cut the prime interest rate to 0.75%. Other banks have also reduced rates.


canada emergency response benefit

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​ ​https://www.canada.ca/en/department-finance/news/2020/03/introduces-canada-emergency-response-benefit-to-help-workers-and-businesses.html
How to Apply for CERB - canada.ca
By phone or online services are open 21 hours a day, 7 days a week. Both services are closed from 3 AM - 6 AM.
ONLINE - Instructions are in your CRA MY Account

BY PHONE - 1-800-959-2019 or 1-800-959-2041. You will need your social insurance number and your postal code. 

The portal for accessing the CERB will be available on  April 6th. You may apply based on you birth date.
Jan, Feb. and March birthdays - Apply on April 6th
April, May and June - Apply on April 7th
July, August and Sept - Apply on April 8th
Oct, Nov. and Dec. - Apply on April 9th
​
If you have a direct deposit with CRA you can expect a payment in your account within 10 days. If you have not set up an account with CRA (MY ACCOUNT) it is recommended that you do so before you apply for CERB.  
To support workers and help businesses keep their employees, the government has proposed legislation to establish the Canada Emergency Response Benefit (CERB). This taxable benefit would provide $2,000 a month for up to four months for workers who lose their income as a result of the COVID-19 pandemic.

**The CERB would be a simpler and more accessible combination of the previously announced Emergency Care Benefit and Emergency Support Benefit.
To support workers and help businesses keep their employees, the government has proposed legislation to establish the Canada Emergency Response Benefit (CERB). This taxable benefit would provide $2,000 a month for up to four months for workers who lose their income as a result of the COVID-19 pandemic.

**The CERB would be a simpler and more accessible combination of the previously announced Emergency Care Benefit and Emergency Support Benefit.

​Who Qualifies for the CERB:
JUST ANNOUNCED:
CHANGES TO CERB - JUST ANNOUNCED APRIL 15TH

  • If you have earned $1000 or less this month, you can now apply to CERB
  • If you were expecting a seasonal job, but it is not available, you can apply for CERB
  • If you have recently run out of EI you can apply for CERB
  • Canadians who have lost their job, are sick, quarantined, or taking care of someone who is sick with COVID-19
  • Working parents who must stay home without pay to care for children who are sick or at home because of school and daycare closures
  • Wage-earners, contract workers and self-employed individuals who would not otherwise be eligible for Employment Insurance (EI).
  • Workers who are still employed, but are not receiving income because of disruptions to their work situation due to COVID-19
  • All Canadians who have ceased working due to COVID-19, whether they are EI-eligible or not, would be able to receive the CERB to ensure they have timely access to the income support they need.

Canadians will begin to receive their CERB payments within 10 days of application. The CERB would be paid every four weeks, for a period of 4 months.  You can apply from March 15, 2020, until October 3, 2020.

PLEASE NOTE:
  • Canadians who are already receiving EI regular and sickness benefits as of today would continue to receive their benefits and should not apply to the CERB. If their EI benefits end before October 3, 2020, they could apply for the CERB once their EI benefits cease, if they are unable to return to work due to COVID-19.
  • Canadians who have already applied for EI and whose application has not yet been processed would not need to reapply.
  • Canadians who are eligible for EI regular and sickness benefits would still be able to access their normal EI benefits, if still unemployed, after the 16-week period covered by the CERB.

QUESTIONS AND ANSWERS REGARDING THE CERB:


Who is covered by the Canada Emergency Response Benefit?
This new benefit will cover people who have lost their job, people who are sick or quarantined, and parents who must stay home without pay to care for children, the same as the two previously announced benefits. The new CERB also includes workers who have no income due to the COVID-19 slowdown, but who haven’t yet been officially laid off. It will cover employees, contract workers, and self-employed workers. To qualify, applicants must have had $5,000 in employment income, self-employment income, or maternity or parental leave benefits for 2019 or in the 12-month period preceding the day they make the application.

Who is eligible
  • 15 years of age, or older
  • resident of Canada
  • income-tested required --> must have earned a minimum of $5,000 in the 2019 tax year or the 12-month period preceding the application date
  • Must have ceased work, for reasons related to COVID-19 for at least 14 consecutive days
How much will I get?
The CERB will pay out $2,000 per month for the next 4 months, backdated to March 15th. These funds are not subject to bankruptcy/Insolvency act and cannot be garnished. Currently the program end date is Oct. 3, 2020.

Where can I apply?
The application form will be available on April 6. If you have already applied for EI, you do not need to also apply for this new benefit, your claim will be automatically moved over to the CERB and you will receive the 16-week benefit. If needed, you can use your hours to apply for benefits after October 3, 2020.

You can apply in one of these three ways:

  • by accessing it on your CRA MyAccount secure portal;
  • by accessing it from your secure My Service Canada Account; or
  • by calling a toll free number equipped with an automated application process.

What if I’ve already been laid off and applied for EI?
If you’ve already applied for EI you do not need to reapply for the CERB. Your claim will be automatically moved over to the CERB, and benefits paid from this program first. If needed, you can use your hours to apply for EI benefits after October 3, 2020.

What if I don’t qualify for EI?
You can qualify for the CERB if you had $5,000 in employment income, self-employment income, or maternity or parental leave benefits for 2019 or in the 12-month period preceding the day you make the application.

When will I get benefits?
The application is expected to be available April 6. Benefits should be delivered 10 days after you submit your application form. The earliest you could receive benefits through direct deposit is April 16th (or slightly later if by mail).

What if I’m already receiving EI Benefits?
You will continue to receive your EI benefits. If your EI benefits end before October 3rd, 2020, and you are still unable to return to work, you can apply to the CERB once your EI benefits run out.

What if I continue to be sick or unemployed after October 3, 2020?
If you have enough EI insurable hours, you will still be able to access your normal EI benefits after the 16-week period covered by the CERB.

ADDITIONAL FUNDING OPTIONS FOR EMPLOYEES
There are also two other programs if you want to:
  1. Top-up an employee's EI earnings during their layoff or;
  2. Keep an employee working during this time but at reduced hours while allowing them to also collect EI benefits

The Supplemental Unemployment Benefits Program
For when an employee becomes unemployed due to a temporary stoppage of work, training, illness, injury or quarantine and the employer wants to top-up that employees earnings up to 95% without those earnings being "clawed back" so the employer can retain that employee for when the employer can re-hire that employee at their full-time hours.

 Canada Emergency Wage Subsidy:
  • 75% of wages, applied as a reduction of income tax portion of payroll remittance
  • Who is eligible?
    • Canadian Controlled Private Corporations - as long as small business deduction limit is not nil
    • Sole-Proprietors (Yay!!!)
    • Partnerships
    • Non-profits - as defined in the Income Tax Act
    • Registered Charities
    • eligible employers must employ at least 1 worker and must have been registered with a CRA payroll account on March 18, 2020​• A business will now be able to compare its revenue to the same month last year OR an average of January and February 2020. This will help new and growing firms who may not have qualified based on a comparison to the same month in 2019.
  • • A business needs only to demonstrate a 15% reduction in gross revenues for March. A 30% reduction will still be required to receive the subsidy in April and May.
    • The program will now allow businesses to use either accrual or cash accounting methods.
    • Employer paid Employment Insurance (EI), Canada Pension Plan (CPP), Quebec Pension Plan (QPP) and Quebec Parental Insurance Plan premiums will be reimbursed.
    • Registered charities and not-for-profit organizations are eligible employers to apply for the wage subsidy. They also have the choice of whether or not to include government funding in their revenue calculations.
    • Businesses can start applying for interest-free loans on April 9. Applications are available through local financial institutions.
 Other Individual Measures:
  • GST double-up in May - this is a one-time payment based on your eligibility calculated from your 2018 income tax return
  • Child Benefit - one time payment in May - $300/child
    • Note: If your income is too high to receive the CTB, you may still be eligible for a portion of this benefit payment 
  • There are no applications but it's a good idea to ensure that CRA has record of all dependents in your care so you get the maximum benefit your are entitled to
  • RRIFs and declined registered pension plans - 25% reduction in minimum withdrawal amount (2020 only)
  • Student Loans (including apprentice loans and loans under the financial assistance act) - 6 month deferral on repayment and no accrued interest - no application needed


More details here.

The Work-Sharing Program*
An adjustment program designed to help employers and employees avoid layoffs when there is a temporary reduction in the normal level of business activity that is beyond the control of the employer. This is used when the employee's workweek is reduced to 10%-50% of their regular hours. This program is coordinated with EI and the employee can receive EI benefits for the hours in which they are not working/earning at this time. The EI is calculated at the normal 55% of the employee's regular earnings but the hours earned at the workplace and paid by the employer at this time are not deducted from the EI benefits.

Who is covered by the Canada Emergency Response Benefit?
This new benefit will cover people who have lost their job, people who are sick or quarantined, and parents who must stay home without pay to care for children, the same as the two previously announced benefits. The new CERB also includes workers who have no income due to the COVID-19 slowdown, but who haven’t yet been officially laid off. It will cover employees, contract workers, and self-employed workers. To qualify, applicants must have had $5,000 in employment income, self-employment income, or maternity or parental leave benefits for 2019 or in the 12-month period preceding the day they make the application.

How much will I get?
The CERB will pay out $2,000 per month for the next 4 months, backdated to March 15th.

Where can I apply?
The application form will be available on April 6. If you have already applied for EI, you do not need to also apply for this new benefit, your claim will be automatically moved over to the CERB and you will receive the 16-week benefit. If needed, you can use your hours to apply for benefits after October 3, 2020.

You can apply in one of these three ways:
​by accessing it on your CRA MyAccount secure portal;
  • by accessing it from your secure My Service Canada Account; or
  • by calling a toll free number equipped with an automated application process.

What if I’ve already been laid off and applied for EI?
If you’ve already applied for EI you do not need to reapply for the CERB. Your claim will be automatically moved over to the CERB, and benefits paid from this program first. If needed, you can use your hours to apply for EI benefits after October 3, 2020.

What if I don’t qualify for EI?
You can qualify for the CERB if you had $5,000 in employment income, self-employment income, or maternity or parental leave benefits for 2019 or in the 12-month period preceding the day you make the application.

When will I get benefits?
The application is expected to be available April 6. Benefits should be delivered 10 days after you submit your application form. The earliest you could receive benefits through direct deposit is April 16th (or slightly later if by mail).

What if I’m already receiving EI Benefits?
You will continue to receive your EI benefits. If your EI benefits end before October 3rd, 2020, and you are still unable to return to work, you can apply to the CERB once your EI benefits run out.

What if I continue to be sick or unemployed after October 3, 2020?
If you have enough EI insurable hours, you will still be able to access your normal EI benefits after the 16-week period covered by the CERB.

Government of Canada

Website: https://www.canada.ca/en/department-finance/news/2020/03/canadas-covid-19-economic-response-plan-support-for-canadians-and-businesses.html
Covid-19:Help for Families, Workers and Businesses - https://www.liberal.ca/covid-19-help-for-families-workers-and-businesses/?campID=7010a000001c46RAAQ&utm_campaign=20200325LPC_C19Response_1_EN&utm_medium=email&utm_source=liberal
Canada Emergency Response Benefit - ​https://www.canada.ca/en/department-finance/news/2020/03/introduces-canada-emergency-response-benefit-to-help-workers-and-businesses.html
Canada's COVID 19 Economic Response Plan - https://www.canada.ca/en/department-finance/economic-response-plan.html
CANADA REVENUE AGENCY
1-800-622-6232
1-800-959-8281 Help with MY Account
1-800-387-1193  Help with benefits

                                                                                                    
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service Canada Centres closed

To access their online services - Canada.ca/service-canada-home  or call
1-877-355-2657
Canadians will still be able to access their benefits. The best way to apply remains online at: https://www.canada.ca/en/services/benefits/ei.html.

EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA

 Website: https://www.canada.ca/en/employment-socialdevelopment/corporate/notices/coronavirus.html

WSIB

​https://www.wsib.ca/en/novel-coronavirus-covid-19-update
​

CRA HAS RELEASED DETAILS ON THE canada emergency WAGE SUBSIDY FOR EMPLOYERS 

Website:. HTTPS://WWW.CANADA.CA/EN/REVENUE-AGENCY/CAMPAIGNS/COVID-19-UPDATE/FREQUENTLY-ASKED-QUESTIONS-WAGE-SUBSIDY-SMALL-BUSINESSES.HTML
Announced March 27th - The Federal Gov't will now cover 75% of employee wages, back dated to March 15th. Announced new Canada Emergency Business account which will offer loans up to $40,000, interest free for one year and if you qualify, $10,000 will be forgivable. They are also deferring GST and HST duties as well as taxes and duties on imports until June, 2020.

VALLEY HEARTLAND - LOANS AND BUSINESS SUPPORT

Website: https://www.valleycfdc.com/
Telephone: 613-283-7002
​Support for Small Business
https://siteassets.pagecloud.com/valleycdc/COVID_19_Loan_Promo.docx-t5d5e.pdf

SMALL BUSINESS ADVISORY CENTRE - SMITHS FALLS

​Telephone: Cindy James, Manager
Phone: 613-283-7002 ext. 108
E-mail: cjames@smallbizcentre.ca
Website: https://smallbizcentre.ca/
You can also direct message Cindy on Facebook or Instagram
Valuable Resources Link - https://smallbizcentre.ca/resource-centre/

Canadian federation of independent businesses - cfib

Website: https://www.cfib-fcei.ca/en
Covid - 19 
​ https://www.cfib-fcei.ca/en/small-business-resources-dealing-covid-19

Business development bank of canada

Website:  https://www.bdc.ca/en/about/mediaroom/news_releases/pages/canada-outlines-measures-support-economy-financial-sector.aspx 
You can also contact BDC toll-free at 1-877-232-2269, from Monday to Friday, from 7:30 a.m. to 8 p.m. (EST) or on weekends from 9 a.m. to 5 p.m.

canada summer jobs program - changes for 2020

Both private and public sector employers can receive up to 100% of the provincial or territorial minimum hourly wage for each employee
​https://pm.gc.ca/en/news/news-releases/2020/04/08/changes-canada-summer-jobs-program-help-businesses-and-young

CANADA’S COVID-19 ECONOMIC RESPONSE PLAN: SUPPORT FOR CANADIANS AND BUSINESSES

Website:. HTTPS://WWW.CANADA.CA/EN/REVENUE-AGENCY/CAMPAIGNS/COVID-19-UPDATE/FREQUENTLY-ASKED-QUESTIONS-WAGE-SUBSIDY-SMALL-BUSINESSES.HTML

restaurant information

Restaurants canada 

​Website: https://www.restaurantscanada.org/industry-news/the-window-to-ensure-restaurants-survive-covid-19-is-closing/
Urges governments to take more immediate action​.
Covid-19 Updates and Resources - https://www.restaurantscanada.org/industry-news/navigating-coronavirus-covid-19-resources-for-foodservice-operators/

Webinars - https://www.restaurantscanada.org/resources/#webinars
Covid-19: Operations Best Practices for Industry - Food and Consumer Products of Canada
fcpc_best_practices_summary_covid-19_mar302020.pdf
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health information

Ministry of health- signage for stores re: social distancing

Website: http://www.health.gov.on.ca/en/pro/programs/publichealth/coronavirus/2019_guidance.aspx.
Sample of signage is available on this site.

world health organization

​Website: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/myth-busters  

Government of canada

Updates, Prevention and Risk, Symptoms and Treatment, Being Prepared. Travel Advice and Canada's Response
​https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html
Perth Hospital - Donations of Personal Protection Equipment and Other Items
https://www.psfdh.on.ca/
Donations of Personal Protection Equipment
As you are aware, the COVID-19 pandemic has created a global shortage of Personal Protective Equipment (PPE) which will be essential to protect our health care workers and patients as we prepare to care for patients related to COVID-19. Perth and Smiths Falls District Hospital would appreciate donation(s) of any of the following PPE items:
  •   N95 Masks – all sizes
  •   Surgical or procedure masks
  •   Ear loop masks
  •   Protective gloves – all sizes
  •   Vented goggles
  •   Face shields
  •   Gowns
​Donations of Other Items
The hospital also needs additional disinfectants that meet hospital grade standards. If you have disinfectants and cleaners that you can make available, please contact us to discuss the specific products.
If you have other items that you would like to donate or discuss how you may be able to help, please contact the hospital at covid-donations@psfdh.on.ca. Please list the specific item, quantity available, product description, whether the packaging is open or not and your contact information.
​LEEDS, GRENVILLE AND LANARK DISTRICT HEALTH UNIT
​https://healthunit.org/coronavirus/
The main number to call is 1-800-660-5853 .
The local Smiths Falls office number is (613) 283-2740 .
General COVID-19 Enquiries - Ext. 2499, available weekdays, from 8:30 a.m. until 4:30 p.m. and on weekends from 8:30 a.m. until 12:00 noon.
Enquiries from Health Care Providers or for members of the public reporting symptoms -  Ext. 2222, available 8:30 a.m. until 4:30 p.m. seven days a week.
Duty Desk, (Public Health Inspectors) for business operator enquiries -  Ext. 2308, also available 8:30 a.m. until 4:30 p.m. seven days a week.
After hours crisis line  - (613) 345-5685.
Online portal for viewing COVID test results: https://news.ontario.ca/mohltc/en/2020/04/ontario-increasing-public-health-units-capacity-to-stop-covid-19.html
Increasing mental health support: https://news.ontario.ca/opo/en/2020/04/ontario-increasing-mental-health-support-during-covid-19.html

Ontario Provincial Police

​The public are reminded to only call 9-1-1 for emergencies. 
For non-emergency items, the public are encouraged to call 1-888-310-1122 or report matters on the online reporting tool located on the OPP’s website www.opp.ca
If any member of the public wishes to report a quarantine matter related to the COVID-19 emergency, they are asked to do so by calling 1-888-310-1122.

free webinars available